Order Tracking | Scent List Page 1 | Scent List Page 2

FAQ's

Turn Around Time: TOP

Current turn around time is always listed at the top of the home page.

International Shipping: TOP

International orders will be invoiced through paypal for exact shipping price for their package prior to shipment. Sorry, flat rate shipping does not apply to orders outside of the US unless shipping APO and I am only shipping Priority Mail as of 4/19/2013.

US Shipping: TOP

$7.99 flat rate shipping for all orders. All orders are shipped USPS Priority Mail. When your order is ready for shipping you will receive tracking information through USPS Click N Ship. Shipping labels are printed the day of or day before your order is picked up for shipping. Packages valued under $50 are automatically insured by USPS. If your order is over $50 and you would like your packages insured then please contact me and I will send you a paypal invoice for the insurance cost. I will not be liable for packages that are not insured or under insured.

Payment Policy: TOP

Payment via Paypal due immediately at the time of order.

Refunds/Returns: TOP

No refunds or returns accepted. Scent is subjective, if you have questions about particular scents before you order, please contact me using the contact button on the website and I will be happy to help you with scent selection.

Samples: TOP

Samples are always included with every order. Number of samples depend on the size of your order and are a thank you from me for your business. I do not send out free samples without order. I do not send out free samples for reviews, blogs or youtube video's. While I welcome reviews, I feel reviews are best done by paying customers. I feel they hold more weight to someone watching or reading the review if the product being reviewed has been paid for by the reviewer.

Email a Friend Email a Friend
©2009 - 2017 Sugar & Spice Gourmet Soy Candles. All rights reserved.
Powered by Bizzy Mama Hosting
Site Design © Mod Melon Creative